FAQs for Organizations
How does the Premium Plan benefit my organization?
The Premium Plan provides access to advanced features that empower employee assessment, engagement, and development. It includes expanded assessment options, priority support, and more.
Can I get assistance during the upgrade process?
Absolutely, our Finance and Legal team is available to assist you with any queries or challenges you may encounter during the upgrade process.
How long does it take for the Premium Plan to be activated after payment?
Once the payment is confirmed, our support team will promptly activate your Premium Plan, allowing you to enjoy its enhanced features.
Can I choose specific add-ons with the Premium Plan?
Yes, you can select additional features like White Labeling and API Integration as add-ons when upgrading to the Premium Plan.
What's included in the Premium Plan?
The Premium Plan offers advanced features such as expanded assessment options, limitless invitations, priority support, and more. It empowers your organization's growth and development.
How can I upgrade to the Premium Plan?
From the Dashboard Menu, click on "Upgrade to Premium." Choose a plan, provide necessary information, request an invoice, complete the payment process, and our team will activate your Premium Plan.
How do I update my password?
You can update your password in the "Password" section for enhanced security.
How can I personalize email templates for inviting team members?
In the "Custom Email Templates" section, you can edit the content of emails sent to invite team members or collaborate with colleagues. Customize these templates to match your organization's communication style.
What's the purpose of "Organization Web URL Management"?
If your company uses multiple email domains, you can add additional URLs to ensure all domains are covered for communication purposes.
How can I update my organization's profile information?
Access "Settings" from your profile icon on the top right of the dashboard. Here, you can manage details like company information, web URLs, custom email templates, your profile, and password.
What's the key to successful team onboarding and development on Upskillable?
The key lies in exploring the Library, customizing and sending assessments, and consistently creating opportunities for growth. The platform supports your journey toward team excellence.
How can I benefit from the insights and development features on Upskillable?
As a team leader, Upskillable's platform simplifies your path to team empowerment. It offers valuable insights, development opportunities, and a streamlined approach to nurturing your team's potential.
What if I want to create more assessments for my team?
Your journey of empowering your team doesn't stop at one assessment. Click "New Team assessment" on the "Assessments" page to start the process anew.
How can I keep track of the assessments and invitations?
Transition to the "Assessments" page to monitor your creations. Each assessment card offers insights into the number of invitations sent and assessments completed.
What happens after I send the assessment invitations?
Once you've entered the email addresses and clicked "Send Invitations," a confirmation pop-up ensures the accuracy of your invitations.
Can I send the email invitation in different languages?
Yes, you can personalize the email invitation's language by selecting the preferred language from the drop-down list provided.
How can I invite my team members to take the assessment?
After customizing the assessment, proceed to the "Share your assessment" page. Enter your team members' email addresses, personalize the language, and click "Send Invitations."
How do I customize the assessment for my team?
If you choose to invite your team, you'll land on the "Customize your assessment" page. Here, you can provide a unique name for the assessment you're creating.
What options do I have after selecting an assessment?
After selecting an assessment, you can choose to "Invite Team" to engage your team members or "Take Assessment" yourself as a leader.
How do I start the onboarding process as an organization?
To begin, explore the Library, where you'll find a variety of assessments. Choose an assessment that aligns with your team's goals and click on its card for more details.
How can I access support through my profile?
Access a wealth of knowledge through the Help Center by clicking "Help and Support" in your profile. Get your questions answered, empowering you to navigate and utilize the platform effortlessly.
How can I tailor my profile settings?
Fine-tune your experience in the "Account" settings. Customize preferences, tailor notifications, and ensure your dashboard aligns perfectly with your needs.
What's the purpose of the language switch feature?
The language switch feature empowers you to navigate in your preferred language. Easily switch between English and Arabic, enhancing your understanding and engagement with platform content.
How can I utilize the "Assessments" section for team development?
Dive into the "Assessments" section to uncover insights. Understand team dynamics, identify strengths, and improve collaboration. Leverage these insights to shape your team's development path.
How can I log out of the platform?
Signing out is simple. Click "Sign Out" to conclude your session. Your journey continues when you're ready, with fresh insights and renewed motivation.
How can I access my profile and insights?
Your profile at the top-right corner opens doors to personalized resources. Access the Help Center for knowledge, dive into individual assessment reports, and customize your experience in the "Account" settings.
What does upgrading to the Premium plan offer?
Upgrading to Premium means unlocking a realm of enhanced features. Enjoy diverse assessment types, unlimited invitations, admin access, downloadable PDF reports, priority support, and more—supercharging your growth journey.
Can I switch between languages using the language switch feature?
Absolutely. The language switch feature lets you effortlessly toggle between English and Arabic. Enhance your engagement and navigation by selecting your preferred language.
How do I explore assessments in the "Library" section?
The "Library" is a treasure trove of assessments for personal and professional growth. Browse various assessments, each thoughtfully crafted to provide meaningful insights. Explore detailed descriptions and choose assessments that align with your ...
What is the "Assessments" section, and what does it offer?
The "Assessments" section is your hub for actionable insights. It showcases interactive cards representing unique assessments for understanding your team's skills. Click on a card to dive into detailed reports, identifying strengths, growth areas, ...
What information do I need to provide during the sign-up process as an organization?
During the sign-up process, you'll need to enter your first name, last name, organization name, website, number of employees, and your role in the organization. This information helps us personalize your experience and provide valuable insights for ...
How do I sign up as an organization?
To sign up as an organization, visit our website and click on the "Get Started" button. Then, select the "For Organizations" option to access advanced features for your team. Fill in your email and password to create an account. After that, follow ...